Privacy policy

Jade Garden

Last updated: 7 September 2021 


Your privacy is important to Jade Garden Produce Limited (referred to in thisPrivacy Policy as we, our or us). This Privacy Policy explains how we collect, use and disclose the personal information that we collect from you or which we have obtained about you from a third party.  It sets out various rights that you have in relation to that personal information. Please take a moment to read and understand this Privacy Policy. We may modify or amend this Privacy Policy from time to time by posting an updated version on our website on this page. By continuing to use the Website, you consent to any such modifications or amendments. If you do not provide to us all of the personal information we request from you, you may not be able to access and use, and we may be unable to provide to you, all of our products and services. 
This Privacy Policy explains: how we collect personal information; the kind of personal information we collect; how we use, and may share, your personal information; how we use cookies; the basis on which we provide links to third party websites; how you can access/amend your personal information; how long we hold personal information; and who you can contact for further information.

How we collect personal information

We may collect personal information about you by the following means: when you sign up to our mailing list to receive direct marketing; when you use our Website and functionalities offered through it; when you contact us for information about our products or services or to enquire about working with us; and when you contact us for any other purpose.  We may also collect any other personal information you may choose to provide to us, or authorise other persons to provide to us. 

The kind of personal information we collect 

We collect the personal information you give us or that you may authorise others to provide to us. This information may include your name, address, and contact details, including your phone number and email address.  We may also keep a record of communications we have with you, the information we obtain in the course of providing our products or services to you and any information that you acquire from us. 

How we use, and may share, your personal information 

We use your personal information for the following purposes: to provide you with the products and services that you order and purchase from us; to reply to your queries or requests; to manage your customer account and transactions, including the performance of any contract we may have with you; to create an individual profile for you so that we can enhance your user experience including to provide you with information and offers in relation to the products offered by us if you have indicated that you would like to receive this information; to help us plan, improve, tailor, optimise and promote the products that we offer and to develop new products; to enforce our contracts with you (including to deliver, and invoice for, products and services ordered by you, and to collect payment); to comply with relevant laws and regulations; or any specific purpose which we notify you of at the time your personal information is collected; and for our administrative purposes.  We may disclose information about you: to our service providers (including our hosting providers, payment processors and delivery service providers); to other third parties to the extent reasonably required to carry out any of the purposes for which we may use your personal information (as outlined above);  if we are requested to do so in the course of legal proceedings or other investigations; or· with your authorisation or where we are otherwise permitted to do so by applicable law.   

How we use cookies

We may use “cookies” and collect session information to provide you with access to tailored information and products on the Website.  A cookie is a small data file that the Website sends to your browser, which may then store it on your system for later retrieval by the Website. Cookies record information about your online preferences and allow us to tailor the Website to your interests. Information supplied by cookie and session information can help us to analyse the profile of the Website’s visitors and help us to provide you with a better user experience.  Users have the opportunity, using their browser settings, to set their devices to accept all cookies, to notify them when a cookie is issued, deleted, or not to receive cookies at any time. If you reject cookies, you may still use our Website, but your ability to use some of their features or functionality may be limited. For further information on cookies and how to switch them off. See

The basis on which we provide links to third party websites

The Website, any direct marketing, or other communications we have with you may contain links to third party websites. Unless expressly stated otherwise, these websites have not been developed by and are not controlled by us. They are provided for your convenience only, and do not imply that we check, endorse, approve or agree with the privacy practices of the third party websites linked to. We encourage you to be aware when you leave our website and to read the privacy statements of each and every third party website you visit.   ‍

How you can access/amend your personal information 

If you wish to obtain confirmation that we hold personal information about you and to access that information, or you wish to request a correction to your personal information that we hold, please contact us at  If you request access to, or a copy of, your personal information, we will provide you with a copy of the personal information we keep about you if that information is held in a way that it can be readily retrieved. However, we reserve the right to charge you a reasonable amount for providing copies of any personal information you request, to take into account the time, cost and effort involved.  If you request a correction to your personal information and we agree that your personal information needs correcting, an amended record of your personal information will be provided back to you. If we do not agree to your request for a correction, you may request that we take reasonable steps to attach to the information a statement of correction sought but not made. You may also amend your personal information associated with your account by updating your account details.   ‍

How long we hold personal information

We will not keep your personal information for longer than is necessary to achieve the purposes for which we may lawfully use it.   ‍

Who you can contact for further information

‍If you have any queries about this Privacy Policy or personal information we have collected about you, please contact:
Name:Megan Oakes
Postal Address: 31 Lincoln Rolleston Road, R D 8, Christchurch 7678
Phone number: (03) 347 7272
Email Address: